Customer Service
Customer Service – Antibiotic Fish
At Antibiotic Fish, we’re committed to delivering a secure, smooth, and satisfying experience—from your first visit to delivery. Below you’ll find key information about shipping, returns, payments, and customer support.
Shipping Information
- Order Processing: 1–2 business days (Mon–Fri, excluding holidays).
- Carriers: USPS and FedEx with trackable delivery.
- Shipping Costs: Calculated at checkout by weight, method, and destination.
- Estimated Delivery: USPS Ground Advantage (3–5 business days), USPS Priority Mail (≈3 business days), or FedEx 2-Day.
- Domestic Shipping Only: We currently ship within the United States.
- Free Shipping: Occasionally offered during promotions—join our email list to stay updated.
See our full Shipping & Delivery Policy.
Returns & Replacements
- Return Window: Most unopened items can be returned within 30 days.
- Prepaid Return Label: Provided for hassle-free returns.
- How to Return: Follow the steps in our Refund & Return Policy or contact support for help.
Ordering & Payments
- 24/7 Ordering: Place secure orders anytime through our website.
- Accepted Payments: Visa, Mastercard, American Express, Discover, and other major cards.
- Currency: All prices are listed in USD and may change without notice.
- Promotions: Exclusive discounts and shipping offers—subscribe to our email list to stay informed.
Account & Order Management
- Track Your Order: Log in anytime to view order status and shipping updates.
- Manage Your Account: Update billing, shipping, and login details from your customer dashboard.
Privacy & Security
- Secure Checkout: Protected with SSL encryption and industry-standard security.
- Privacy Policy: Review how we protect and use your data in our Privacy Policy.
By using this website and placing an order, you agree to our Terms & Conditions.
Contact Us
- Email: fishantibioticslabs@gmail.com
- Store Name: Antibiotic Fish
- Address: Atlanta St SE, Marietta, Georgia 30060, United States
- Phone: Not available at this time
- Support Hours: Monday–Friday, 9:00 AM–5:00 PM EST